Privacy Policy
Kalel Insurance Services Solutions LLC dba KISS Insurance
Effective Date: 1/2/2025
1. Introduction
Kalel Insurance Services Solutions (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you opt-in to receive SMS messages from us.
2. Information We Collect
When you subscribe to our SMS services, we may collect the following information:
- Your mobile phone number.
- Your consent and opt-in details.
- Interaction data (message history, response times, and preferences).
- Any additional information you voluntarily provide.
3. How We Use Your Information
We use your information to:
- Send SMS messages, including notifications, reminders, and promotions related to our insurance products and services.
- Provide customer support and respond to inquiries.
- Improve our SMS service based on user engagement.
- Ensure compliance with The Campaign Registry (TCR) regulations and applicable laws.
4. Data Sharing and Third Parties
We do not sell, rent, or share your information with third parties, except in the following cases:
- Service Providers: We may share data with third-party vendors who assist in delivering SMS messages, provided they comply with data protection regulations.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
5. Opt-out and Data Retention
- You may opt-out of SMS communications at any time by replying “STOP” to any message.
- We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse. However, no method of transmission over mobile networks is completely secure.
7. Compliance with Laws
We adhere to TCR regulations, the Telephone Consumer Protection Act (TCPA), and other relevant laws. We do not:
- Send unsolicited messages without prior consent.
- Transmit prohibited content (Sex, Hate, Alcohol, Firearms, Tobacco – SHAFT).
- Share or misuse customer data.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request deletion or correction of inaccurate data.
- Withdraw consent at any time by opting out of SMS communications.
9. Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be communicated via SMS or updated on our website. Your continued use of our SMS services constitutes acceptance of the revised policy.
10. Contact Information
For questions about this Privacy Policy, contact us at:
Kalel Insurance Services Solutions LLC dba KISS Insurance
25 S ARIZONA PL 5TH FL, CHANDLER AZ 85225
HELLO@INSUREWITHKISS.COM
(602) 492-5750